AiGanak

Privacy Policy

HIBOTO app provides chatbot building and promoting service. This service is provided by AIGANAK TECHNOLOGIES (OPC) PVT LTD with pay-per-use plan. This page serves to inform you about our policies regarding the collection, use, and disclosure of personal information when you use our service.

If you choose to use our service, you agree to the collection and use of information in accordance with this privacy policy. The personal information we collect is used to provide and improve the service. We will not share your information except as described in this policy.

Information Collection and Use

For a better experience, while using our service, we may require you to provide certain personally identifiable information, such as your name, email address, and phone number. We collect and store this information to improve the service and enable payment processing. This information is stored securely by us and, where necessary, by third-party services like Google Firebase Authentication.

The app may use third-party services that could collect information to identify you. For more details, you can refer to their respective privacy policies:

Data Usage for Bot Training and Query Processing

As part of the chatbot service we provide, data entered by you, including messages, queries, and inputs, may be sent to third-party large language model (LLM) providers for processing and generating responses. These external services are used to enhance the accuracy and effectiveness of the chatbot's responses.

We take utmost care to ensure that the third-party services we use are trusted and reliable. We make efforts to select external services with strong security measures in place. However, it is important to note that we do not control the data once it is processed by these third-party services. Therefore, we strongly advise you to avoid entering any sensitive, personal, or private information into the bot, as we cannot be held responsible for any potential risks related to the processing of such data.

By using our service, you acknowledge that you are responsible for ensuring that the data you enter does not contain sensitive, private, or confidential information. Please refrain from entering sensitive personal data, including but not limited to financial details, health information, passwords, or any other data that could be considered private or confidential.

Log Data

We want to inform you that whenever you use our service, we may collect data and information (via third-party products) on your device, known as Log Data. This data may include your device’s Internet Protocol ("IP") address, device name, operating system version, configuration of the app, time and date of your use, and other statistics.

Cookies

Cookies are small data files used to uniquely identify your browser. Although our service does not use cookies directly, third-party services like Google AdMob may use cookies to enhance their functionality. You can choose to accept or refuse these cookies through your device settings, but doing so may impact your ability to use some parts of the service.

Service Providers

We may employ third-party companies and individuals to help with the following tasks:

These third parties may have access to your personal information to perform tasks on our behalf but are not allowed to use it for any other purposes.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Links to Other Sites

Our service may contain links to third-party websites. Please note that we are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of those sites before sharing any personal information.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Please review this page periodically to stay informed about how we are protecting your data.

This policy is effective as of 2024-12-17.

Contact Us

If you have any questions or suggestions about our privacy policy, please contact us at contact@aiganak.com.